Formentera reactivates hotline and service to track possible covid-19 cases and close contacts

The Consell de Formentera announces it is reintroducing a phone registry to advise and track individuals with covid-19-like symptoms or those who have recently been in close contact with confirmed cases. Any person displaying symptoms or requiring urgent care should call 061. Individuals in non-urgent situations can find detailed information about what to do and phone numbers to call in the coronavirus.caib.es section of the Govern balear website.

Due to the current surge in local cases, the Consell has opted to reactivate its telephone service in addition to the abovementioned resources. The registry and hotline can be reached from 8.00am to 8.30pm via the Consell de Formentera switchboard (971.32.10.87). The service is designed to support the efforts of the health department and ensure islanders’ queries are forwarded on to the proper authorities.

Case tracking
The Consell de Formentera switchboard will keep a register of calls, make note of queries and specific cases and offer general information about protocol to follow and useful phone numbers. Case evolution will be then monitored. The service is coordinated with the health department, which will receive any relevant information from Formentera’s call registry.

The registry was first launched at the start of the pandemic together with the Consell’s monitoring and advisory service for recent arrivals to the island who wished to self-isolate.

17 August 2020
Department of Communications
Consell de Formentera